Most transcription teams are running one of three setups: a dictation server in a closet, a shared folder and a spreadsheet, or a hosted platform billed per typist. Here is what each one actually costs you in money, time and control.
| Capability | Vareque | Legacy dictation server | FTP + shared drive |
|---|---|---|---|
| How dictation arrives | Toll-free dial-in (V-800), desktop capture (V-Max), web upload, recorder files — one pool | Base stations and vendor client software only | Somebody drags the file across by hand |
| Where the audio lands | Encrypted in your work queue the moment it is recorded | On the local server, reachable only on the LAN | A folder — no queue, no state, no owner |
| Workflow & turnaround tracking | Built in — status, assignment, QA rounds, TAT per job | Usually a paid add-on, or a report you run monthly | Not available |
| Audit trail per job | Every open, edit, checkout and delivery stamped | Application log, if it is still rotating | File-system timestamps at best |
| Line counting & invoicing rules | Per-client rules, batch invoicing, printable statements | Exported and re-keyed into billing software | Spreadsheet, maintained by one person |
| Access outside the office | Any browser — no VPN, no agent installed | VPN or remote-desktop session | VPN or a mapped drive |
| HIPAA posture | Encryption in transit and at rest, access controls, signed BAA | Whatever your patching and backup discipline provides | Not HIPAA-ready as typically deployed |
| Storage & client limits | Unlimited storage, clients and authors on every plan | Whatever the server was sized for years ago | Whatever the disk quota allows |
| Ongoing IT burden | None — hosted, monitored and backed up for you | Server upkeep, patches, backups, failover | None, which is also the problem |
| What it costs | From $19.99/month, 0.9¢–1.4¢ a line, no contract | Capital purchase plus annual support | Free, plus the labour nobody counts |
A per-typist platform looks cheap at two seats and expensive at twelve. A per-line platform tracks the work, so growth does not arrive with a platform tax.
| Model | What scales the bill | Effect on a growing TSO |
|---|---|---|
| Per-line (Vareque) | Lines processed; the rate steps down at volume | Hire and train without a seat penalty; margin improves as volume grows |
| Per-typist hosted platform | Active seats, sometimes plus a line fee | Every new hire raises the platform bill before they produce a line |
| In-house server | Hardware, support, backup, failover and someone's attention | Fixed cost feels stable until the server is the bottleneck or the outage |
| FTP + spreadsheet | Manual labour, rework and the risk nobody sees | Cheap on paper, expensive when a file is missed or a client asks for an audit |
Including ours. If a vendor cannot answer these in plain language, the demo is not the problem.
We import your author, client and worktype lists, run alongside your current process while you compare output, and you go live when the numbers agree — not on a date somebody else picked. Prepaid plans start at $19.99/month, so there is no annual commitment to unwind. If the output does not match, you have lost a parallel run, not a year.