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HOW DOES IT WORK?
SCREEN SHOTS
FAQ
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V-SAFE PLANS
V-SAFES & COMPETITION
V-SAFES vs V-DOX


HOW DOES IT WORK?
SCREEN SHOTS
FAQ
V-SAFES vs V-DOX


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  1. What are V-Safes?
  2. How much does V-Safes cost?
  3. What is the limitation on DATA Transfer and File life?
  4. What software will I need to use the V-Safes?
  5. What Software will I need for using V-800, the phone call-in system ?
  6. How much does it cost to use the V-800?
  7. Is it Secure? Is it HIPAA compliant?
  8. How will I receive the audio dictations?
  9. Can I batch print and download multiple files?
  10. Can I use the V-800 Call-in system too?
  11. Why should I use V-Safes?
  12. What is the VS_UploadGenie?
  13. Can I send or allocate the audio files to my transcriptionists?
  14. How will my transcriptionists send their transcribed documents to me?
  15. What are the ways I can deliver the transcribed documents to the authors?
  16. How is V-Safes Different from V-DoX?
  1. What are V-Safes?
    V-Safes are secure online filing cabinets for use by anybody needing to receive, distribute and store files from multiple users. A typical usage is in the Transcription industry where Doctors or Authors need to transfer audio files to Transcriptionist and then the Transcriptionists need to transfer the transcribed documents back to the Author.
  2. How much does V-Safes cost?
    The cost depends on the volume of usage. The cheapest plan is only $19.99 per month and should be enough for a two doctor practice using the Olympus digital handheld recorders.
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  3. What is the limitation on DATA Transfer and File life?
    The Data transfer limitation means that you have a maximum limit to the amount of data in your V-Safe at any given point of time. For example, in the BASIC plan, you can only have 160MB of stored data at any given time. If you go over that limit, you should download some files and delete them from your V-Safe. On the other hand, if you see that you are going over regularly, we suggest that you upgrade your plan.
    The "File life" is the time that we keep your data on our servers. Once the time expires the files are automatically deleted from your V-Safe. So it is wise to ensure that you have downloaded any file that is in your V-Safe within the "File Life" number of days.
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  4. What software will I need to use the V-Safes?
    You do not need any special software to access and use the V-Safes. The only requirement is that you have Internet Explorer or any other web browser to access your V-Safes. To upload files, you may use our web-based uploader or the VS_UploadGenie or the V-800 Call-in system.
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  5. What Software will I need for using V-800, the phone call-in system ?
    You do not need any special software to access and use the V-800 system. All that is required for accessing the dictated files is an internet connection and a good web-browser capable of 128bit encrypted transmissions. You receive the audio files in wav format and can use your favorite audio player to listen to it. Almost all players will work with the downloaded wav files eg. Express-scribe, Winamp, Olympus DSS Player etc.
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  6. How much does it cost to use the V-800?
    The price for using the V-800 is 11 cents per minute of usage. A non-refundable yearly setup fee of 49.99 is required. To receive the audio files, you will need to sign up for a V-Safes plan. Sign up for the minimum space you think you will need and then you can always upgrade as your business grows.
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  7. Is it Secure? Is it HIPAA compliant?We use industry standard 128 bit encrypted transmission for all interactions. At the same time all user have to enter login names and passwords to access the website. We implement true end to end encryption and even garble the name of the file itself on our servers. The files are all encrypted with randomly generated keys and are decrypted on the fly when you ask for it. This way even if a person gains access to the files, They would not have access to the data in the files. We use the top of the line 256bit rijndael-256 cipher in cbc mode (AES) to secure the contents of your file.
    All this is done totally transparent to our users, who won't feel any difference at all in their experience.


    A word of caution: All the security and encryption is only as strong as the password that protects the access. So anybody with your password to our V-Safes would be able to see your files.

    We are committed to being HIPAA compliant for your safety.
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  8. How will I receive the audio dictations?
    Your authors can send you the audio files in any of the three ways.
    (A) Use the V-800 number you provide him.
    (B) Use the VS_UploadGenie to upload the files from the designated folder on their computers.
    (C)Use the web-based uploader to upload the files.
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  9. Can I batch print and download multiple files?
    Yes, you can batch print multiple document files. You can also Batch download multiple files, either individually or as a single zip file.
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  10. Can I use the V-800 Call-in system too?
    Yes, Once you're account is authorized by Vareque, you can create the v-800 access IDs (maximum = total number of clients in your plan) on your own and provide the numbers to your authors. Then, when they dictate on the V-800, you would instantly receive the dictation file in wav-format in your V-Safes.
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  11. Why should I use V-Safes?
    Using the V-Safes is an alternative to setting up your own FTP server and telephone server and managing it. You have to deal with all the problems associated with a professional and production grade server. The V-800 is tied into the system thus allowing you the opportunity to provide choices to your clients, thus making your market bigger. The enterprise grade servers we use would have cost you hundreds of thousands of dollars to provide your clients with the same user experience. We believe that one should concentrate and use their time fruitfully in the business that one has chosen and we are pretty sure that 'Server System Administrator' is nowhere in your business plan.
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  12. What is the VS_UploadGenie?
    The VS_UploadGenie is a quiet attendant whose sole purpose is to get you your voice and transcribed files. Once programmed, it sits quietly in the taskbar, monitoring the folders you assign to it. As soon as the user drops a file into those folders, the VS_UploadGenie, will pick it up and upload it into your V-Safes. Thus you can receive audio files from your Authors and Transcribed files from your Transcriptionists.
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  13. Can I send or allocate the audio files to my transcriptionists?You could email the audio files or provide your transcriptionists with client logins and passwords to access files that you assign to them. They would login using the given names and passwords and batch download the audio files you assign to them.
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  14. How will my transcriptionists send their transcribed documents to me?
    Your VS_UploadGenie license permits you to allow one installation per client in your plan. Thus your transcriptionist would be able to install the VS_UploadGenie on their computer and set it to monitor a particular folder. Once they finish transcribing, they would move or copy the transcribed file into the set folder. The VS_UploadGenie would automatically upload the files into your V-Safes. Alternatively, they could use the web-based uploader to upload the files.
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  15. What are the ways I can deliver the transcribed documents to the authors?
    You could create a client account for your V-Safes for your authors. This would permit them to log onto your V-Safes and view, download or print the files you assign them. You could also email the documents right from your V-Safe to your clients.
  16. How is V-Safes Different from V-DoX?
    Click here for a feature comparison of V-Safes and V-DoX
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