Most transcription services we meet are running one of two setups: a dictation server in a closet that somebody has to patch, or a shared FTP folder and a spreadsheet. Here is what each one actually costs you.
| Capability | Vareque | Legacy dictation server | FTP + shared drive |
|---|---|---|---|
| How dictation arrives | Toll-free dial-in (V-800), desktop capture (V-Max), web upload, recorder files — one pool | Base stations and vendor client software only | Somebody drags the file across by hand |
| Where the audio lands | Encrypted in your work queue the moment it is recorded | On the local server, reachable only on the LAN | A folder — no queue, no state, no owner |
| Workflow & turnaround tracking | Built in — status, assignment, QA rounds, TAT per job | Usually a paid add-on, or a report you run monthly | Not available |
| Audit trail per job | Every open, edit, checkout and delivery stamped | Application log, if it is still rotating | File-system timestamps at best |
| Line counting & invoicing rules | Per-client rules, batch invoicing, printable statements | Exported and re-keyed into billing software | Spreadsheet, maintained by one person |
| Access outside the office | Any browser — no VPN, no agent installed | VPN or remote-desktop session | VPN or a mapped drive |
| HIPAA posture | Encryption in transit and at rest, access controls, signed BAA | Whatever your patching and backup discipline provides | Not HIPAA-ready as typically deployed |
| Storage & client limits | Unlimited storage, clients and authors on every plan | Whatever the server was sized for in 2014 | Whatever the disk quota allows |
| Ongoing IT burden | None — hosted, monitored and backed up for you | Server upkeep, patches, backups, failover | None, which is also the problem |
| What it costs | From $19.99/month, 0.9¢–1.2¢ a line, no contract | Capital purchase plus annual support | Free, plus the labour nobody counts |
Switching vendors feels expensive because most of them make it that way. We do not. We import your author, client and worktype lists, run alongside your current platform while you compare output, and you go live when the numbers agree — not on a date somebody else picked. Prepaid plans start at $19.99/month, so there is no annual commitment to unwind.